President's message

Thank you for considering Automated Accounts to handle your collections.

When I started working in this industry twenty plus years ago, I was determined to be the best collector I could be. I believed I could accomplish that by being positive, upbeat and helpful both to the clients I represent and to the debtors who, for whatever reasons, were unable to see their way clear to satisfy their obligations.

As I learned the industry, I discovered that many of the debtors I spoke with were good, honest, hard working people who, for a variety of reasons, had stumbled and gotten into financial difficulty. Yet with kindness and a positive approach, I was able to help them find a way to satisfy their obligations while maintaining their dignity and staying out of court. Most of the debtors I deal with end up thanking me for helping them. I have become what I set out to be - a White Hat - in a Black Hat industry.

Each of Automated's collectors knows and shares this philosophy. It is that desire to be a positive influence that keeps us together and makes us an effective and even fun place to work together.

I am delighted to have assembled a team of players that are involved in their communities and dedicated to their families and their careers.

Let me tell you about two of them:

Jack R. Reeves is our staff attorney. Jack also serves as a Judge Pro Tem for District Court, serves on the Board of Directors of Crime Check and is the father of four daughters. Two of Jack's daughters are also employees of Automated Accounts, Inc. Jack is proud to have been a past President and still active member of Spokane Rotary Club 21.

Don Tuttle (Lt. Colonel USAF - Ret.) As our Office Manager, it is Don's quiet discipline that keeps Automated's office running smoothly. With his military background and nearly twenty years as the manager of a large, local paging company, Don's experience is one of our greatest assets. He is the President of Spokane's Downtown Exchange Club and of the Park Place Homeowner's Association and his daughter, Keryn, is my wife and the mother of my children.

These are just two of the people that help Automated Accounts, Inc. run. I know I speak for each of us when I say, I look forward to seeing and getting to know you as we build our businesses together.

Thank you for the opportunity to present Automated Accounts, Inc.

Warmest Regards,

SCOTT A. MILLSAP